Administrative Manager job description: duties, skills and qualifications.

Core duties

5

O*NET task statements

O*NET occupation

Administrative Services Managers

O*NET-SOC 11-3012.00

Preparation

Job Zone 3 of 5

medium preparation

Typical entry education

Bachelor's degree

BLS 2025–35

Median pay

$114,130

BLS May 2025

Data Government data groups this job as Administrative Services Managers (O*NET-SOC 11-3012.00). O*NET 31.0 lists “Administrative Manager” as a job title for this occupation only (evidence: O*NET's Sample of Reported Titles (titles job holders report) and O*NET job-incumbent data). Figures on this page are for that occupation. TryHired has no separate career page for this title yet.

1. Prepare and review operational reports and schedules to ensure accuracy and efficiency. importance 3.7 of 5
2. Set goals and deadlines for the department. importance 3.7 of 5
3. Acquire, distribute and store supplies. importance 3.4 of 5
4. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. importance 3.3 of 5
5. Conduct classes to teach procedures to staff. importance 3.2 of 5

Work activities O*NET rates most important here: Getting Information, Communicating with Supervisors, Peers, or Subordinates, Organizing, Planning, and Prioritizing Work, Making Decisions and Solving Problems and Scheduling Work and Activities.

Also part of the job

Supplemental tasks O*NET lists for this occupation: less central than the core duties above, and not done in every job.

• Plan, administer, and control budgets for contracts, equipment, and supplies.
• Hire and terminate clerical and administrative personnel.
• Direct or coordinate the supportive services department of a business, agency, or organization.
• Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
• Develop operational standards and procedures for the work unit or department.
• Establish work procedures or schedules to organize the daily work of administrative staff.

Knowledge areas: Customer and Personal Service, Administration and Management, English Language, Administrative and Personnel and Human Resources.

Software O*NET lists for this occupation: Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Atlassian JIRA. These are examples O*NET records for the job, not a list of tools every employer uses or a checklist of what you must know.

• Education: BLS lists a bachelor's degree as the typical entry-level education.
• Experience: BLS lists less than 5 years of work experience in a related occupation as typical.
• Training on the job: BLS lists no typical on-the-job training once hired.
• Preparation: O*NET places the job in Job Zone 3 of 5 (medium preparation). Previous work-related skill, knowledge, or experience is required for these occupations.
• Licenses and certifications: not listed here. A license is a legal requirement set by a state; a certification is a credential from a private or professional body. Rules vary by state and employer, and a missing entry on this page does not mean none is required: check with your state's licensing board.

The most common answer among administrative managers surveyed by O*NET is a high school diploma or equivalent (34%).

Job title: Administrative Manager
[Company] · [City, State] · [Full-time or part-time] · [Pay range, where your state requires one]

About the role
[Company] is hiring an Administrative Manager to plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
[One sentence on your team and why this role matters.]

What you will do
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.

What we are looking for
- [Education: BLS lists a bachelor's degree as typical for this occupation; set the level this role truly needs]
- [Experience: BLS lists less than 5 years in a related occupation as typical; adjust to this role]
- Strength in time management, reading comprehension and active listening
- Working knowledge of Customer and Personal Service and Administration and Management
- [Software your team uses, e.g. Microsoft Excel or Microsoft Office software]
- [Any license or certification your state or company requires]

[Schedule, benefits and how to apply]

Illustrative: every name, employer, school, date and number in these samples is fictional or a bracketed placeholder. Replace each bracket with your own true details; never copy a result you did not achieve.

Not a real job posting. This template is TryHired's illustration built from government occupational data. It is not an opening at any employer, and no employer wrote it.

For Administrative Services Managers, the median annual wage was $114,130 in May 2025. The median hourly wage was $54.87. BLS estimates about 263,960 jobs in this occupation in the U.S.

BLS projects employment of Administrative Services Managers to grow 5.2% from 2025 to 2035, with about 22,000 openings a year over that period, including openings to replace workers who leave.

• Read a real administrative manager posting next to the core duties above. Duties it repeats, such as “Prepare and review operational reports and schedules to ensure…”, tell you what that employer weighs most; anything it adds is specific to that team.
• Tailor your resume to the posting, not to this page: describe only administrative manager work you have actually done, with your own results.
• Prepare a story for each of the top-rated skills (time management and reading comprehension): a real situation, what you did and what changed.