Skip to content
TryHired.
Role hub · Claims Adjusters, Examiners, and Investigators

Claims Adjuster: what the job is, what it pays, and how to get hired.

The work, the skills that matter, the tools in demand and the pay range, from U.S. government data, plus every TryHired page for the role.

Maid DizdarevicCareer coach · 8x LinkedIn Top Voice
Updated Nov 2, 2026 · Data: BLS OEWS May 2025 · O*NET 31.0
Pay ladder · select a percentile
Median percentile pay

Half of claims adjusters earn more than this and half earn less.

Annual
$78,000
Hourly
$37.50
Source
BLS May 2025
Quick answer

Claims Adjusters review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. The median pay is $78,000 a year ($37.50 an hour) (BLS, May 2025). The most commonly reported education requirement is a bachelor's degree (56% of workers surveyed by O*NET).

Median pay
$78,000
BLS May 2025
Employed in the U.S.
324,230
BLS May 2025
Preparation
Job Zone 4 of 5
considerable preparation
Most common education
Bachelor's Degree
56% of workers

Data Government data groups this job as Claims Adjusters, Examiners, and Investigators (O*NET-SOC 13-1031.00). Figures on this page are for that occupation.

Key facts

Claims Adjusters at a glance

  • Workers in the BLS occupation “Claims Adjusters, Examiners, and Investigators” in the United States earned a median annual wage of $78,000 in May 2025, according to the U.S. Bureau of Labor Statistics.

    Source: BLS OEWS, May 2025

  • In its 2025–35 employment projections, the U.S. Bureau of Labor Statistics lists a high school diploma or equivalent as the typical entry-level education for workers in the BLS occupation “Claims Adjusters, Examiners, and Investigators” in the United States.

    Source: BLS Employment Projections, 2025–35

  • BLS projects employment of workers in the BLS occupation “Claims Adjusters, Examiners, and Investigators” in the United States to decline 5.5% from 2025 to 2035, with about 20,900 openings a year on average, including replacement openings.

    Source: BLS Employment Projections, 2025–35

  • BLS estimated that 324,230 people were employed in the BLS occupation “Claims Adjusters, Examiners, and Investigators” in the United States in May 2025, not counting the self-employed.

    Source: BLS OEWS, May 2025

Explore the role

Every page for Claims Adjusters

SalaryClaims Adjuster salary

Pay by percentile, state and metro, with a negotiation script.

Open →How to becomeClaims Adjuster how to become

Education, training and the skills to build first.

Open →ResumeClaims Adjuster resume

Keywords, bullet formulas and the skills to prove.

Open →Interview questionsClaims Adjuster interview questions

Questions with what they test, plus practice mode.

Open →Free toolCheck your resume

Parsed text, evidence per bullet, fixes first.

Open →
The work

What claims adjusters do day to day

Data Core tasks rated most important by workers in the role (O*NET).

  1. Examine claims forms and other records to determine insurance coverage.
  2. Analyze information gathered by investigation and report findings and recommendations.
  3. Pay and process claims within designated authority level.
  4. Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  5. Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  6. Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  7. Investigate and assess damage to property and create or review property damage estimates.
  8. Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
Where this career works

Industries that employ it

Data Share of all claims adjuster jobs in each industry, 2025 (BLS Employment Matrix).

  1. Insurance carriers and related activities75.4% of all jobs in this occupation · -4.1% projected change here 2025–35 · mean wage $79,010
  2. Government, excluding state and local education and hospitals16.9% of all jobs in this occupation · -13.3% projected change here 2025–35 · mean wage $91,260
  3. Management of companies and enterprises1.6% of all jobs in this occupation · -5.8% projected change here 2025–35 · mean wage $72,730
  4. Professional, scientific, and technical services1.1% of all jobs in this occupation · -0.6% projected change here 2025–35 · mean wage $61,900
  5. Administrative and support services1.0% of all jobs in this occupation · -6.6% projected change here 2025–35 · mean wage $67,440
  6. Credit intermediation and related activities0.6% of all jobs in this occupation · -4.5% projected change here 2025–35 · mean wage $59,190

Sources: BLS 2025–35 National Employment Matrix (share of the occupation's jobs, projected change) and BLS OEWS May 2025 industry estimates (mean wage). Different industry estimates are not a pay forecast for any person.

Skills that matter

Ranked by importance to the job

Data O*NET importance ratings. The first three are core.

Reading ComprehensioncoreActive ListeningcoreCritical ThinkingcoreSpeakingJudgment and Decision MakingWritingComplex Problem SolvingSocial PerceptivenessMonitoring

Knowledge areas: Customer and Personal Service, English Language, Administrative, Mathematics, Computers and Electronics, Law and Government.

Tools and technology

Software claims adjusters use

Data Examples reported for the role; employer demand flags from O*NET.

  • 4n6xprt Systems StiffCalcsComputer aided design CAD software
  • ARSoftware WinSMACComputer aided design CAD software
  • Automatic Data Processing EstimatingFinancial analysis software
  • Axonwave Fraud and Abuse Management SystemExpert system software
  • Bill review softwareBilling and invoicing software
  • CAD Zone InsuranceComputer aided design CAD software
  • CCC EZNet electronic communications networkAccess software
  • CCC GuidePost Decision SupportExpert system software
  • CGI-AMS BureauLink EnterpriseInformation retrieval or search software
  • CSC Automated Work Distributor AWDAccess software
  • CSC ColossusFinancial analysis software
  • CSC Fault EvaluatorExpert system software

Also called: Claim Adjuster, Claims Analyst, Claims Examiner, Claims Representative, Claims Specialist, Corporate Claims Examiner.

Method

How this page is built

Tasks, skills, tools, education and related roles come from O*NET 31.0. Pay and employment come from the BLS OEWS May 2025 national estimates. The skill-match score is our calculation: Skill match is the cosine similarity of the two occupations' skill profiles: for each of 35 O*NET skills (10 essential, 25 transferable) we multiply importance by level and subtract the average across all occupations, then compare the direction of the two profiles. 100 means identical shape; 0 means unrelated or opposite (negative values are shown as 0). Only occupations that O*NET itself lists as related are compared.

What this page can't tell you
  • How a specific employer defines the job.
  • Pay for self-employed workers (OEWS covers employees).
  • Your own chances: data describes the occupation, not you.
Sources
  1. O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. TryHired selected, ranked and combined the data; O*NET is not responsible for these pages.
  2. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates (public domain).

How TryHired builds this data: sources, methods and downloads. Spotted an error? Report a correction.