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Resume · Claims Adjuster

Claims Adjuster resume: the keywords, bullets and skills to prove.

Built from what the job actually involves: the core duties, the skills and tools rated most important, and bullet formulas you fill with your own numbers. No made-up example person.

Maid DizdarevicCareer coach · 8x LinkedIn Top Voice
Updated Nov 2, 2026 · Data: O*NET 31.0

[Your name]

Claims Adjuster · [city] · [email] · [phone]
Experience
[Employer] · Claims Adjuster · [dates]
  • Examined claims forms and other records to determine insurance coverage for [scale: how many, how often]; [result you can prove].
  • Analyzed information gathered by investigation for [scale: how many, how often]; [result you can prove].
  • Investigated, evaluated, and settled claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio for [scale: how many, how often]; [result you can prove].
Skills
[the tools and skills you have actually used]
Quick answer

A strong Claims Adjuster resume proves the core duties of the job with results: examine claims forms and other records to determine insurance coverage; examine claims forms and other records to determine insurance coverage; and analyze information gathered by investigation and report findings and recommendations. If you have used them, name the tools O*NET lists for this occupation, such as Microsoft Excel, Microsoft Office software, Microsoft Outlook, inside the bullets where you used them. The skills rated most important for the role are reading comprehension, active listening and critical thinking (O*NET).

Annotated

Why these lines work

Data Each line maps to a core task rated important by workers in the role. Hover or tap a note.

  1. 1
    Core duty, provenExamine claims forms and other records to determine insurance coverageRated one of the most important tasks for the role (O*NET). The bracketed parts are where your own numbers go.
  2. 2
    Core duty, provenAnalyze information gathered by investigation and report findings and…Rated one of the most important tasks for the role (O*NET). The bracketed parts are where your own numbers go.
  3. 3
    Core duty, provenInvestigate, evaluate, and settle claims, applying technical…Rated one of the most important tasks for the role (O*NET). The bracketed parts are where your own numbers go.
Advice Section order for this role
  1. Summary
  2. Experience
  3. Skills
  4. Education
  5. Licenses and certifications

Experience leads because the role is Job Zone 4: employers expect proof of prior work.

Weak vs strong

Claims Adjuster bullets, rewritten

  • ExamineResponsible for examine claims forms and other records to determine insurance coverageExamined claims forms and other records to determine insurance coverage, [how many / how often], which [result: time saved, errors cut, revenue, people served].
  • AnalyzeResponsible for analyze information gathered by investigation and report findings and…Analyzed information gathered by investigation, [how many / how often], which [result: time saved, errors cut, revenue, people served].
  • Investigate…Responsible for investigate, evaluate, and settle claims, applying technical knowledge and…Investigated, evaluated, and settled claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio, [how many / how often], which [result: time saved, errors cut, revenue, people served].
  • VerifyResponsible for verify and analyze data used in settling claims to ensure that claims are valid…Verified and analyzed data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures, [how many / how often], which [result: time saved, errors cut, revenue, people served].

Advice Fill every highlighted bracket with something true and checkable. If you can't, choose a different duty.

Keyword map

Words that belong on a Claims Adjuster resume

Data Tools reported for the role (with O*NET demand flags), the most important skills and knowledge areas. Use the ones that are true for you.

  • Microsoft ExcelTool · In demand
  • Microsoft Office softwareTool · In demand
  • Microsoft OutlookTool · In demand
  • Xactware XactimateTool · In demand
  • Apple SafariTool · Hot technology
  • Microsoft AccessTool · Hot technology
  • Microsoft PowerPointTool · Hot technology
  • Microsoft WordTool · Hot technology
  • Mozilla FirefoxTool · Hot technology
  • ZoomTool · Hot technology
  • Reading ComprehensionSkill · importance 4.1/5
  • Active ListeningSkill · importance 4.0/5
  • Critical ThinkingSkill · importance 4.0/5
  • SpeakingSkill · importance 3.9/5
  • Judgment and Decision MakingSkill · importance 3.8/5
  • WritingSkill · importance 3.6/5
  • Customer and Personal ServiceKnowledge
  • English LanguageKnowledge
  • AdministrativeKnowledge
  • MathematicsKnowledge
  • Computers and ElectronicsKnowledge
Skills to prove

How central each skill is to the job

Data O*NET importance, 1 to 5.

Reading Comprehension
4.1
Active Listening
4.0
Critical Thinking
4.0
Speaking
3.9
Judgment and Decision Making
3.8
Writing
3.6
Complex Problem Solving
3.5

How this compares: the resume skills page shows how all 910 occupations rate the 35 O*NET skills, and which software O*NET most often flags as in demand in job postings.

Before you send it

Claims Adjuster resume checklist

0 of 6
FAQ

Common questions

What skills should I put on a Claims Adjuster resume?
Lead with the skills O*NET rates most important for the role: Reading Comprehension, Active Listening, Critical Thinking, Speaking, Judgment and Decision Making. Show each one inside a bullet, not only in the skills list.
What keywords should a Claims Adjuster resume include?
Tools and terms from the job description first. For this occupation the commonly reported tools include Microsoft Excel, Microsoft Office software, Microsoft Outlook, Xactware Xactimate, Apple Safari, Microsoft Access.
Should I use a resume template?
A simple single-column layout with standard headings is safest for applicant tracking systems. Design matters less than what each bullet proves.
Method

How this page is built

Duties, skills, knowledge and tools come from O*NET 31.0 for the occupation. Bullet scaffolds rewrite O*NET task statements in the past tense and leave every number for you to fill in. Section order follows the role's O*NET Job Zone.

What this page can't tell you
  • What a specific employer screens for: always mirror the job description.
  • Your results: we never invent numbers.
Sources
  1. O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. TryHired selected, ranked and combined the data; O*NET is not responsible for these pages.

How TryHired builds this data: sources, methods and downloads. Spotted an error? Report a correction.

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