Hotel Night Auditor job description: duties, skills and qualifications.

Core duties

16

O*NET task statements

O*NET occupation

Hotel, Motel, and Resort Desk Clerks

O*NET-SOC 43-4081.00

Preparation

Job Zone 1-2 of 5

very little to some preparation

Typical entry education

High school diploma or equivalent

BLS 2025–35

Median pay

$35,070

BLS May 2025

Data Government data groups this job as Hotel, Motel, and Resort Desk Clerks (O*NET-SOC 43-4081.00). O*NET 31.0 lists “Hotel Night Auditor” as a job title for this occupation only (evidence: O*NET job-incumbent data and employer job postings). Figures on this page are for that occupation. TryHired has no separate career page for this title yet.

1. Make and confirm reservations. importance 4.8 of 5
2. Greet, register, and assign rooms to guests of hotels or motels. importance 4.8 of 5
3. Verify customers' credit, and establish how the customer will pay for the accommodation. importance 4.6 of 5
4. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. importance 4.5 of 5
5. Issue room keys and escort instructions to bellhops. importance 4.5 of 5
6. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. importance 4.5 of 5
7. Transmit and receive messages, using telephones or telephone switchboards. importance 4.5 of 5
8. Record guest comments or complaints, referring customers to managers as necessary. importance 4.4 of 5
9. Keep records of room availability and guests' accounts, manually or using computers. importance 4.4 of 5
10. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. importance 4.4 of 5
11. Compute bills, collect payments, and make change for guests. importance 4.4 of 5
12. Review accounts and charges with guests during the check out process. importance 4.4 of 5
13. Contact housekeeping or maintenance staff when guests report problems. importance 4.4 of 5
14. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. importance 4.2 of 5
15. Date-stamp, sort, and rack incoming mail and messages. importance 4.0 of 5
16. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. importance 4.0 of 5

Work activities O*NET rates most important here: Working with Computers, Getting Information, Performing for or Working Directly with the Public, Making Decisions and Solving Problems and Communicating with Supervisors, Peers, or Subordinates.

Also part of the job

Supplemental tasks O*NET lists for this occupation: less central than the core duties above, and not done in every job.

• Deposit guests' valuables in hotel safes or safe-deposit boxes.
• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
• Plan, schedule or supervise the work of other employees.
• Arrange tours, taxis, or restaurant reservations for customers.

Knowledge areas: Customer and Personal Service, English Language, Public Safety and Security, Administrative and Computers and Electronics.

Software O*NET lists for this occupation: Microsoft Office software, Property management system PMS software, Facebook, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint. These are examples O*NET records for the job, not a list of tools every employer uses or a checklist of what you must know.

• Education: BLS lists a high school diploma or equivalent as the typical entry-level education.
• Experience: BLS lists no work experience in a related occupation as typical to enter.
• Training on the job: BLS lists short-term on-the-job training as typical once hired.
• Preparation: O*NET places the job in Job Zone 1-2 of 5 (very little to some preparation). Some occupations may need little or no previous experience; others require several months to a year of experience.
• Licenses and certifications: not listed here. A license is a legal requirement set by a state; a certification is a credential from a private or professional body. Rules vary by state and employer, and a missing entry on this page does not mean none is required: check with your state's licensing board.

Most hotel night auditors surveyed by O*NET (75%) name a high school diploma or equivalent as the education the job requires.

Job title: Hotel Night Auditor
[Company] · [City, State] · [Full-time or part-time] · [Pay range, where your state requires one]

About the role
[Company] is hiring a Hotel Night Auditor.
[One sentence on your team and why this role matters.]

What you will do
- Make and confirm reservations.
- Greet, register, and assign rooms to guests of hotels or motels.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Issue room keys and escort instructions to bellhops.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Transmit and receive messages, using telephones or telephone switchboards.
- Record guest comments or complaints, referring customers to managers as necessary.

What we are looking for
- [Education: BLS lists a high school diploma or equivalent as typical for this occupation; set the level this role truly needs]
- [Experience: BLS lists no related work experience as typical to enter; set what this role needs]
- Strength in social perceptiveness, speaking and service orientation
- Working knowledge of Customer and Personal Service and English Language
- [Software your team uses, e.g. Microsoft Office software or Property management system PMS software]
- [Any license or certification your state or company requires]

[Schedule, benefits and how to apply]

Illustrative: every name, employer, school, date and number in these samples is fictional or a bracketed placeholder. Replace each bracket with your own true details; never copy a result you did not achieve.

Not a real job posting. This template is TryHired's illustration built from government occupational data. It is not an opening at any employer, and no employer wrote it.

For Hotel, Motel, and Resort Desk Clerks, the median annual wage was $35,070 in May 2025. The median hourly wage was $16.86. BLS estimates about 261,420 jobs in this occupation in the U.S.

BLS projects employment of Hotel, Motel, and Resort Desk Clerks to grow 1.8% from 2025 to 2035, with about 35,500 openings a year over that period, including openings to replace workers who leave.

• Read a real hotel night auditor posting next to the core duties above. Duties it repeats, such as “Make and confirm reservations”, tell you what that employer weighs most; anything it adds is specific to that team.
• Tailor your resume to the posting, not to this page: describe only hotel night auditor work you have actually done, with your own results.
• Prepare a story for each of the top-rated skills (social perceptiveness and speaking): a real situation, what you did and what changed.