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Job description · First-Line Supervisors of Housekeeping and Janitorial Workers

Housekeeping Manager job description: duties, skills and qualifications.

The 16 core duties O*NET lists for this occupation, the skills, knowledge and education the work calls for, BLS pay and outlook, and an illustrative job description you can adapt.

Updated Nov 9, 2026 · Data: O*NET 31.0 · BLS Employment Projections 2025–35 · BLS OEWS May 2025
Quick answer

Housekeeping Managers directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. The duties workers rate most important: supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services; select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces; and advise managers, desk clerks, or admitting personnel of rooms ready for occupancy. BLS lists a high school diploma or equivalent as the typical entry-level education. The median pay for First-Line Supervisors of Housekeeping and Janitorial Workers is $49,100 a year ($23.61 an hour) (BLS, May 2025).

Core duties
16
O*NET task statements
O*NET occupation
First-Line Supervisors of Housekeeping and Janitorial Workers
O*NET-SOC 37-1011.00
Preparation
Job Zone 1-2 of 5
very little to some preparation
Typical entry education
High school diploma or equivalent
BLS 2025–35
Median pay
$49,100
BLS May 2025

Data Government data groups this job as First-Line Supervisors of Housekeeping and Janitorial Workers (O*NET-SOC 37-1011.00). O*NET 31.0 lists “Housekeeping Manager” as a job title for this occupation only (evidence: O*NET job-incumbent data, employer job postings and user input). Figures on this page are for that occupation. TryHired has no separate career page for this title yet.

Responsibilities

The 16 core duties of a Housekeeping Manager

Data O*NET classifies these tasks as core to the occupation, ranked here by the importance workers gave them (1 to 5).

  1. Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services. importance 4.4 of 5
  2. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. importance 4.4 of 5
  3. Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy. importance 4.4 of 5
  4. Inspect work performed to ensure that it meets specifications and established standards. importance 4.4 of 5
  5. Perform or assist with cleaning duties as necessary. importance 4.3 of 5
  6. Plan and prepare employee work schedules. importance 4.3 of 5
  7. Establish and implement operational standards and procedures for the departments supervised. importance 4.3 of 5
  8. Inspect and evaluate the physical condition of facilities to determine the type of work required. importance 4.3 of 5
  9. Inventory stock to ensure that supplies and equipment are available in adequate amounts. importance 4.2 of 5
  10. Issue supplies and equipment to workers. importance 4.2 of 5
  11. Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering. importance 4.2 of 5
  12. Check and maintain equipment to ensure that it is in working order. importance 4.2 of 5
  13. Maintain required records of work hours, budgets, payrolls, and other information. importance 4.2 of 5
  14. Direct activities for stopping the spread of infections in facilities, such as hospitals. importance 4.1 of 5
  15. Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment. importance 4.1 of 5
  16. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. importance 4.1 of 5

Work activities O*NET rates most important here: Communicating with Supervisors, Peers, or Subordinates, Coordinating the Work and Activities of Others, Inspecting Equipment, Structures, or Materials, Guiding, Directing, and Motivating Subordinates and Training and Teaching Others.

Also part of the job

Supplemental tasks O*NET lists for this occupation: less central than the core duties above, and not done in every job.

  • Perform financial tasks, such as estimating costs and preparing and managing budgets.
  • Screen job applicants, and hire new employees.
  • Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
Skills and knowledge

What a housekeeping manager job asks you to be good at

Data O*NET importance ratings for this occupation, highest first.

Management of Personnel ResourcesCoordinationTime ManagementSpeakingMonitoringSocial PerceptivenessInstructingService Orientation

Knowledge areas: Customer and Personal Service, English Language, Administration and Management, Education and Training and Public Safety and Security.

Software O*NET lists for this occupation: Microsoft Excel, Microsoft Office software, Microsoft Outlook, Facebook, Microsoft Access, Microsoft PowerPoint. These are examples O*NET records for the job, not a list of tools every employer uses or a checklist of what you must know.

Qualifications

Education and experience for housekeeping managers

Data BLS Employment Projections 2025–35 and O*NET 31.0.

  • Education: BLS lists a high school diploma or equivalent as the typical entry-level education.
  • Experience: BLS lists less than 5 years of work experience in a related occupation as typical.
  • Training on the job: BLS lists no typical on-the-job training once hired.
  • Preparation: O*NET places the job in Job Zone 1-2 of 5 (very little to some preparation). Some occupations may need little or no previous experience; others require several months to a year of experience.
  • Licenses and certifications: not listed here. A license is a legal requirement set by a state; a certification is a credential from a private or professional body. Rules vary by state and employer, and a missing entry on this page does not mean none is required: check with your state's licensing board.

The most common answer among housekeeping managers surveyed by O*NET is a high school diploma or equivalent (43%).

Sample job description

Housekeeping Manager job description template

Advice Assembled from the O*NET and BLS data on this page. Copy it, then replace every bracket.

Template · illustrative
Job title: Housekeeping Manager
[Company] · [City, State] · [Full-time or part-time] · [Pay range, where your state requires one]

About the role
[Company] is hiring a Housekeeping Manager.
[One sentence on your team and why this role matters.]

What you will do
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Plan and prepare employee work schedules.
- Establish and implement operational standards and procedures for the departments supervised.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.

What we are looking for
- [Education: BLS lists a high school diploma or equivalent as typical for this occupation; set the level this role truly needs]
- [Experience: BLS lists less than 5 years in a related occupation as typical; adjust to this role]
- Strength in management of personnel resources, coordination and time management
- Working knowledge of Customer and Personal Service and English Language
- [Software your team uses, e.g. Microsoft Excel or Microsoft Office software]
- [Any license or certification your state or company requires]

[Schedule, benefits and how to apply]

Illustrative: every name, employer, school, date and number in these samples is fictional or a bracketed placeholder. Replace each bracket with your own true details; never copy a result you did not achieve.

Not a real job posting. This template is TryHired's illustration built from government occupational data. It is not an opening at any employer, and no employer wrote it.

Pay and outlook

What housekeeping managers earn and where the job is headed

Data BLS OEWS May 2025 and BLS Employment Projections 2025–35.

For First-Line Supervisors of Housekeeping and Janitorial Workers, the median annual wage was $49,100 in May 2025. The median hourly wage was $23.61. BLS estimates about 178,760 jobs in this occupation in the U.S.

BLS projects employment of First-Line Supervisors of Housekeeping and Janitorial Workers to grow 3.2% from 2025 to 2035, with about 30,800 openings a year over that period, including openings to replace workers who leave.

Using it in your search

How to read a housekeeping manager job description

Advice

  • Read a real housekeeping manager posting next to the core duties above. Duties it repeats, such as “Supervise in-house services, such as laundries, maintenance and…”, tell you what that employer weighs most; anything it adds is specific to that team.
  • Tailor your resume to the posting, not to this page: describe only housekeeping manager work you have actually done, with your own results.
  • Prepare a story for each of the top-rated skills (management of personnel resources and coordination): a real situation, what you did and what changed.
Explore related careers

Careers close to a housekeeping manager job

FAQ

Questions people ask

What does a housekeeping manager do?
Housekeeping Managers directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
What are the main duties of a housekeeping manager?
The core duties O*NET lists include: supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services; select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces; advise managers, desk clerks, or admitting personnel of rooms ready for occupancy; inspect work performed to ensure that it meets specifications and established standards; perform or assist with cleaning duties as necessary.
What qualifications does a housekeeping manager need?
Education: BLS lists a high school diploma or equivalent as the typical entry-level education. Experience: BLS lists less than 5 years of work experience in a related occupation as typical. Training on the job: BLS lists no typical on-the-job training once hired.
What skills does a housekeeping manager need?
O*NET rates these skills most important: management of personnel resources, coordination, time management, speaking and monitoring. Key knowledge areas: customer and personal service, english language and administration and management.
How much does a housekeeping manager make?
The median annual wage for First-Line Supervisors of Housekeeping and Janitorial Workers was $49,100 in May 2025 (BLS).
Is the sample job description a real posting?
No. It is an illustrative template TryHired assembled from O*NET and BLS data for this occupation. Every bracket is a placeholder for the employer to fill in.
Method

How this page is built

Duties, work activities, skills, knowledge, software and the Job Zone come from O*NET 31.0 for O*NET-SOC 37-1011.00 (First-Line Supervisors of Housekeeping and Janitorial Workers), the occupation O*NET lists “Housekeeping Manager” under. Task importance is rated 1 to 5 by workers. Typical entry-level education, experience, training and projections come from BLS Employment Projections 2025–35; pay from BLS OEWS May 2025. The sample job description is an illustrative template assembled from those data, not a real posting.

This page includes information from the O*NET® 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. TryHired has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.

What this page can't tell you
  • How a specific employer defines the job: real postings differ by team and location.
  • Junior, mid-level and senior versions of the job: O*NET and BLS describe the occupation as a whole, so this page does not invent levels.
  • Licensing or certification rules where you live.
Sources
  1. O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. TryHired selected, ranked and combined the data; O*NET is not responsible for these pages.
  2. U.S. Bureau of Labor Statistics, Employment Projections program, occupational projections 2025–35 (typical entry-level education, work experience, on-the-job training, projected employment and openings; public domain).
  3. U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates (public domain).