These Terms apply to products and services purchased directly through TryHired.co.

By purchasing, accessing, or using a TryHired product or service, you agree to these Terms.

Digital products

HIRED Essential and HIRED Complete are digital products.

Customers are responsible for providing a valid email address and accessing or downloading the materials delivered after purchase.

Access is provided to the original purchaser for personal job-search use.

TryHired materials may not be resold, redistributed, publicly shared, uploaded to a public repository, copied into another commercial product, or used to create or train a competing product or service.

HIRED Essential interview guarantee

The interview guarantee applies only to purchases of HIRED Essential made directly through TryHired.co.

The guarantee does not apply to:

  • HIRED Complete
  • HIRED Personalized
  • Resume reviews
  • LinkedIn profile reviews
  • Email advice or guidance
  • Complimentary gifts
  • Companion-platform access
  • Any other product or service

The 30-day guarantee period begins on the original date of purchase.

To qualify, the original purchaser must make a genuine effort to use the HIRED Essential system during the guarantee period.

This includes:

  • Updating their resume and job-search positioning using the relevant guidance
  • Applying to at least 10 reasonably matched paid positions
  • Completing at least 5 relevant outreach attempts
  • Keeping reasonable evidence of completed applications and outreach

What counts as an interview

An eligible interview is a live phone, video, or in-person conversation with a recruiter, hiring manager, or authorized employer representative regarding a genuine paid role that reasonably matches the purchaser's target position.

The following do not count as eligible interviews:

  • Automated assessments
  • Recorded screening questions
  • Informational conversations
  • Talent-community registrations
  • General staffing-database intake calls
  • Unpaid opportunities
  • Fraudulent opportunities
  • Automated messages
  • Messages that do not lead to a live conversation

Claim process

A claim must be emailed to maid@tryhired.co.

The claim must be submitted within seven calendar days after the 30-day guarantee period ends.

The email must include:

  • The email address used for the purchase
  • The order confirmation or receipt
  • Reasonable evidence of the qualifying applications
  • Reasonable evidence of the qualifying outreach attempts

No separate claim form is required.

Refunds under the guarantee

Approved claims receive a refund of the amount paid for HIRED Essential.

Refunds are returned to the original payment method.

Processing times may depend on the payment provider, bank, or financial institution.

The guarantee does not reimburse or cover:

  • HIRED Complete purchases
  • HIRED Personalized purchases
  • Resume reviews
  • LinkedIn profile reviews
  • Email advice or guidance
  • Complimentary gifts
  • Companion-platform access
  • Third-party expenses
  • Bank fees
  • Currency-conversion fees
  • Indirect or consequential costs

The guarantee is limited to one approved claim per purchaser.

TryHired may decline a claim involving:

  • False information
  • Fabricated evidence
  • Duplicate purchases
  • Misuse
  • Fraud
  • A payment dispute or chargeback
  • Failure to meet the eligibility requirements

HIRED Complete

HIRED Complete includes the digital materials, tools, templates, and bonuses described at the time of purchase.

HIRED Complete is not eligible for the HIRED Essential interview guarantee.

Any complimentary gift included with HIRED Complete is a separate bonus and is not covered by the interview guarantee.

HIRED Personalized

HIRED Personalized includes the products and personalized services described at the time of purchase.

The package currently includes:

  • Everything included with HIRED Complete
  • One personalized resume review
  • One personalized LinkedIn profile review
  • Fourteen days of email advice and guidance
  • A complimentary gift

HIRED Personalized does not include calls unless TryHired explicitly agrees otherwise in writing.

The package provides review, advice, and guidance. It is not a full done-for-you resume rewrite, LinkedIn rewrite, recruiting service, job-placement service, or employment guarantee.

The resume and LinkedIn reviews apply to one customer and their own current materials.

The customer must submit accurate and complete materials within the requested timeframe.

The delivery timeline begins after all required materials have been received.

The fourteen-day email guidance period begins when the initial personalized review is delivered, unless TryHired states otherwise in writing.

Email guidance is limited to questions reasonably connected to the purchased resume review, LinkedIn review, and related job-search positioning.

TryHired may set reasonable communication limits where requests become excessive, unrelated, abusive, or continue beyond the stated support period.

Personalized service availability

HIRED Personalized has limited availability.

TryHired may pause, remove, or limit purchases of personalized services to protect delivery quality and capacity.

Purchasing availability does not guarantee that the package will remain available for future purchase.

Complimentary gifts

Complimentary gifts may be delivered separately after purchase.

Where a gift is described as arriving within 24 hours, customers should check their inbox, spam folder, and promotions folder.

A complimentary gift:

  • Has no cash value
  • Cannot be exchanged for cash
  • Is not independently refundable
  • Is not covered by the HIRED Essential interview guarantee
  • May require separate activation
  • May have separate usage, renewal, billing, or cancellation terms

Any activation, renewal, billing, and cancellation information related to a companion platform will be explained in the delivery email or on the relevant platform.

No employment guarantee

Except for the specific HIRED Essential refund guarantee described in these Terms, TryHired does not guarantee:

  • Interviews
  • Job offers
  • Employment
  • Recruiter responses
  • Hiring-manager responses
  • Salary increases
  • Availability of contact information
  • Acceptance into a hiring process
  • A particular job-search result

Results depend on factors outside TryHired's control, including the customer's experience, background, location, target roles, labor-market conditions, application quality, execution, and employer decisions.

Customer responsibility

Customers are responsible for:

  • Reviewing all generated, recommended, or template-based content
  • Confirming factual accuracy
  • Protecting private and confidential information
  • Making final application and career decisions
  • Following employer instructions
  • Complying with applicable laws and third-party platform terms
  • Avoiding false or misleading claims in resumes, profiles, applications, outreach, and interviews

TryHired materials provide education, tools, and guidance. They do not replace the customer's judgment or responsibility.

Intellectual property

TryHired retains ownership of its original materials, systems, templates, guidance, designs, branding, and product content.

Purchasing a product provides a limited personal-use license.

It does not transfer ownership or provide commercial redistribution rights.

Payments and taxes

Prices are displayed at checkout.

Applicable taxes may be calculated and added based on the purchaser's location and payment information.

Payments are processed through the payment provider displayed at checkout.

Customers are responsible for reviewing the final price and purchase details before completing payment.

Refunds outside the guarantee

Digital products and personalized services are generally non-refundable after access, files, reviews, guidance, or services have been delivered, except where required by applicable law or expressly covered by the HIRED Essential interview guarantee.

Nothing in these Terms limits consumer rights that cannot lawfully be excluded or restricted.

Acceptable use

Customers may not:

  • Resell or redistribute TryHired materials
  • Share paid product access publicly
  • Upload paid materials to public repositories
  • Use the materials to create a competing commercial product
  • Attempt to bypass product access controls
  • Misrepresent TryHired materials as their own commercial product
  • Use the products for unlawful, deceptive, abusive, or fraudulent activity

Changes to products

TryHired may improve, update, replace, or discontinue product features where reasonably necessary.

Product descriptions available at the time of purchase determine the main items included with that purchase.

Updates will not remove any rights that cannot legally be excluded.

Changes to these Terms

TryHired may update these Terms from time to time.

The current version will be published on this page with its latest updated date.

Contact

Questions about these Terms can be sent to maid@tryhired.co.