Spa Manager job description: duties, skills and qualifications.

Core duties

16

O*NET task statements

Preparation

Job Zone 3 of 5

medium preparation

Typical entry education

High school diploma or equivalent

BLS 2025–35 · broader occupation

Median pay

$69,770

BLS May 2025 · broader occupation

1. Respond to customer inquiries or complaints. importance 4.6 of 5
2. Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. importance 4.4 of 5
3. Coordinate facility schedules to maximize usage and efficiency. importance 4.4 of 5
4. Assess employee performance and suggest ways to improve work. importance 4.2 of 5
5. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. importance 4.2 of 5
6. Verify staff credentials, such as educational and certification requirements. importance 4.2 of 5
7. Check spa equipment to ensure proper functioning. importance 4.2 of 5
8. Establish spa budgets and financial goals. importance 4.2 of 5
9. Recruit, interview, or hire employees. importance 4.1 of 5
10. Develop staff service or retail goals and guide staff in goal achievement. importance 4.1 of 5
11. Maintain client databases. importance 4.1 of 5
12. Schedule staff or supervise scheduling. importance 4.1 of 5
13. Inventory products and order new supplies. importance 4.0 of 5
14. Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines. importance 4.0 of 5
15. Train staff in the use or sale of products, programs, or activities. importance 4.0 of 5
16. Schedule guest appointments. importance 4.0 of 5

Work activities O*NET rates most important here: Coaching and Developing Others, Making Decisions and Solving Problems, Resolving Conflicts and Negotiating with Others, Communicating with Supervisors, Peers, or Subordinates and Staffing Organizational Units.

Knowledge areas: Customer and Personal Service, Sales and Marketing, English Language, Administration and Management and Education and Training.

Software O*NET lists for this occupation: Microsoft Office software, Facebook, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word. These are examples O*NET records for the job, not a list of tools every employer uses or a checklist of what you must know.

• Education: BLS lists a high school diploma or equivalent as the typical entry-level education for the broader occupation.
• Experience: BLS lists less than 5 years of work experience in a related occupation as typical.
• Training on the job: BLS lists no typical on-the-job training once hired.
• Preparation: O*NET places the job in Job Zone 3 of 5 (medium preparation). Previous work-related skill, knowledge, or experience is required for these occupations.
• Licenses and certifications: not listed here. A license is a legal requirement set by a state; a certification is a credential from a private or professional body. Rules vary by state and employer, and a missing entry on this page does not mean none is required: check with your state's licensing board.

Job title: Spa Manager
[Company] · [City, State] · [Full-time or part-time] · [Pay range, where your state requires one]

About the role
[Company] is hiring a Spa Manager to plan, direct, or coordinate activities of a spa facility.
[One sentence on your team and why this role matters.]

What you will do
- Respond to customer inquiries or complaints.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Coordinate facility schedules to maximize usage and efficiency.
- Assess employee performance and suggest ways to improve work.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Check spa equipment to ensure proper functioning.
- Establish spa budgets and financial goals.
- Recruit, interview, or hire employees.

What we are looking for
- [Education: BLS lists a high school diploma or equivalent as typical for this occupation; set the level this role truly needs]
- [Experience: BLS lists less than 5 years in a related occupation as typical; adjust to this role]
- Strength in social perceptiveness, coordination and speaking
- Working knowledge of Customer and Personal Service and Sales and Marketing
- [Software your team uses, e.g. Microsoft Office software or Facebook]
- [Any license or certification your state or company requires]

[Schedule, benefits and how to apply]

Illustrative: every name, employer, school, date and number in these samples is fictional or a bracketed placeholder. Replace each bracket with your own true details; never copy a result you did not achieve.

Not a real job posting. This template is TryHired's illustration built from government occupational data. It is not an opening at any employer, and no employer wrote it.

For the broader BLS occupation Personal Service Managers, All Other, the median annual wage was $69,770 in May 2025. The broader occupation's median hourly wage was $33.54.

BLS counts the O*NET occupation Spa Managers within Personal Service Managers, All Other and publishes no separate wage for it, so the figure is for that broader occupation.

BLS projects employment in the broader occupation Personal service managers, all other to grow 6.2% from 2025 to 2035, with about 2,000 openings a year over that period, including openings to replace workers who leave.

See the full spa manager salary breakdown by percentile, state and metro.

• Read a real spa manager posting next to the core duties above. Duties it repeats, such as “Respond to customer inquiries or complaints”, tell you what that employer weighs most; anything it adds is specific to that team.
• Tailor your resume to the posting, not to this page: describe only spa manager work you have actually done, with your own results.
• Prepare a story for each of the top-rated skills (social perceptiveness and coordination).