Quality Director job description: duties, skills and qualifications.

Core duties

16

O*NET task statements

O*NET occupation

Quality Control Systems Managers

O*NET-SOC 11-3051.01

Preparation

Job Zone 4 of 5

considerable preparation

Typical entry education

Bachelor's degree

BLS 2025–35 · broader occupation

Median pay

$126,060

BLS May 2025 · broader occupation

Data Government data groups this job as Quality Control Systems Managers (O*NET-SOC 11-3051.01; BLS series “Industrial Production Managers”). O*NET 31.0 lists “Quality Director” as a job title for this occupation only (evidence: O*NET's Sample of Reported Titles (titles job holders report), O*NET job-incumbent data and employer job postings). O*NET figures on this page are for that occupation; BLS pay and projections are for the broader BLS occupation, labelled where shown. TryHired has no separate career page for this title yet.

1. Stop production if serious product defects are present. importance 4.6 of 5
2. Review and update standard operating procedures or quality assurance manuals. importance 4.3 of 5
3. Monitor performance of quality control systems to ensure effectiveness and efficiency. importance 4.3 of 5
4. Review quality documentation necessary for regulatory submissions and inspections. importance 4.2 of 5
5. Analyze quality control test results and provide feedback and interpretation to production management or staff. importance 4.2 of 5
6. Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards. importance 4.2 of 5
7. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. importance 4.2 of 5
8. Direct product testing activities throughout production cycles. importance 4.2 of 5
9. Instruct staff in quality control and analytical procedures. importance 4.1 of 5
10. Direct the tracking of defects, test results, or other regularly reported quality control data. importance 4.1 of 5
11. Participate in the development of product specifications. importance 4.1 of 5
12. Identify quality problems or areas for improvement and recommend solutions. importance 4.0 of 5
13. Collect and analyze production samples to evaluate quality. importance 4.0 of 5
14. Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends. importance 3.9 of 5
15. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. importance 3.9 of 5
16. Monitor development of new products to help identify possible problems for mass production. importance 3.9 of 5

Work activities O*NET rates most important here: Communicating with Supervisors, Peers, or Subordinates, Documenting/Recording Information, Identifying Objects, Actions, and Events, Analyzing Data or Information and Working with Computers.

Also part of the job

Supplemental tasks O*NET lists for this occupation: less central than the core duties above, and not done in every job.

• Audit and inspect subcontractor facilities including external laboratories.

Knowledge areas: Production and Processing, Education and Training, English Language, Chemistry and Customer and Personal Service.

Software O*NET lists for this occupation: Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Atlassian JIRA, Extensible markup language XML. These are examples O*NET records for the job, not a list of tools every employer uses or a checklist of what you must know.

• Education: BLS lists a bachelor's degree as the typical entry-level education for the broader occupation.
• Experience: BLS lists 5 years or more of work experience in a related occupation as typical.
• Training on the job: BLS lists no typical on-the-job training once hired.
• Preparation: O*NET places the job in Job Zone 4 of 5 (considerable preparation). A considerable amount of work-related skill, knowledge, or experience is needed for these occupations.
• Licenses and certifications: not listed here. A license is a legal requirement set by a state; a certification is a credential from a private or professional body. Rules vary by state and employer, and a missing entry on this page does not mean none is required: check with your state's licensing board.

Most quality directors surveyed by O*NET (100%) name a bachelor's degree as the education the job requires.

Job title: Quality Director
[Company] · [City, State] · [Full-time or part-time] · [Pay range, where your state requires one]

About the role
[Company] is hiring a Quality Director to plan, direct, or coordinate quality assurance programs.
[One sentence on your team and why this role matters.]

What you will do
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Direct product testing activities throughout production cycles.

What we are looking for
- [Education: BLS lists a bachelor's degree as typical for this occupation; set the level this role truly needs]
- [Experience: BLS lists 5 years or more in a related occupation as typical; adjust to this role]
- Strength in quality control analysis, judgment and decision making and reading comprehension
- Working knowledge of Production and Processing and Education and Training
- [Software your team uses, e.g. Microsoft Excel or Microsoft Office software]
- [Any license or certification your state or company requires]

[Schedule, benefits and how to apply]

Illustrative: every name, employer, school, date and number in these samples is fictional or a bracketed placeholder. Replace each bracket with your own true details; never copy a result you did not achieve.

Not a real job posting. This template is TryHired's illustration built from government occupational data. It is not an opening at any employer, and no employer wrote it.

For the broader BLS occupation Industrial Production Managers, the median annual wage was $126,060 in May 2025. The broader occupation's median hourly wage was $60.61.

BLS counts the O*NET occupation Quality Control Systems Managers within Industrial Production Managers and publishes no separate wage for it, so the figure is for that broader occupation.

BLS projects employment in the broader occupation Industrial production managers to grow 2.6% from 2025 to 2035, with about 17,000 openings a year over that period, including openings to replace workers who leave.

• Read a real quality director posting next to the core duties above. Duties it repeats, such as “Stop production if serious product defects are present”, tell you what that employer weighs most; anything it adds is specific to that team.
• Tailor your resume to the posting, not to this page: describe only quality director work you have actually done, with your own results.
• Prepare a story for each of the top-rated skills (quality control analysis and judgment and decision making): a real situation, what you did and what changed.