- Step 1Where you did it, how often and for whom
- Step 2Your steps in order, including how you used Epic Systems
- Step 3One judgment call you made, and why
- Step 4The result, with a number you can defend
CNA interview questions, with what they test.
12 questions built from what the job actually involves: its core duties, the skills rated most important and the tools in use. Switch on practice mode to rehearse before you look.
CNA interviews test whether you can do the core work, such as turn or reposition bedridden patients, and the skills rated most important for the role: service orientation, social perceptiveness and active listening (O*NET). Prepare one true, specific story for each, with a result.
Q01Walk me through how you turn or reposition bedridden patients.Core duty
Hands-on experience with one of the duties workers rate most important for CNAs, and the judgment calls inside it.
- How does this connect to how you document or otherwise report observations of patient behavior…?
- What went wrong the last time, and what did you change?
Q02Walk me through how you answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.Core duty
Hands-on experience with one of the duties workers rate most important for CNAs, and the judgment calls inside it.
- How does this connect to how you remind patients to take medications or nutritional supplements?
- What went wrong the last time, and what did you change?
- Step 1Where you did it, how often and for whom
- Step 2Your steps in order, including how you used MEDITECH software
- Step 3One judgment call you made, and why
- Step 4The result, with a number you can defend
Q03Walk me through how you feed patients or assist patients to eat or drink.Core duty
Hands-on experience with one of the duties workers rate most important for CNAs, and the judgment calls inside it.
- How does this connect to how you review patients' dietary restrictions, food allergies, and…?
- What went wrong the last time, and what did you change?
- Step 1Where you did it, how often and for whom
- Step 2Your steps in order, including how you used Apache Spark
- Step 3One judgment call you made, and why
- Step 4The result, with a number you can defend
Q04Walk me through how you measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.Core duty
Hands-on experience with one of the duties workers rate most important for CNAs, and the judgment calls inside it.
- How does this connect to how you undress, wash, and dress patients who are unable to do so for…?
- What went wrong the last time, and what did you change?
- Step 1Where you did it, how often and for whom
- Step 2Your steps in order, including how you used Microsoft Excel
- Step 3One judgment call you made, and why
- Step 4The result, with a number you can defend
Q05Walk me through how you provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.Core duty
Hands-on experience with one of the duties workers rate most important for CNAs, and the judgment calls inside it.
- How does this connect to how you observe or examine patients to detect symptoms that may require…?
- What went wrong the last time, and what did you change?
- Step 1Where you did it, how often and for whom
- Step 2Your steps in order, including how you used Microsoft Office software
- Step 3One judgment call you made, and why
- Step 4The result, with a number you can defend
Q06Tell me about a time you went beyond what was required to help someone you served.Service Orientation
Genuine care for the people the role serves, within sensible limits. Service Orientation is rated 4.0 of 5 for this job, +1.1 against the average occupation (O*NET).
- Step 1The person and the need
- Step 2What was required
- Step 3What you did beyond it
- Step 4Pick the example from the core work, for instance when you had to turn or reposition bedridden patients
Q07Tell me about a time you noticed someone was struggling before they said anything.Social Perceptiveness
Reading people and responding with judgment. Social Perceptiveness is rated 3.6 of 5 for this job, +0.5 against the average occupation (O*NET).
- Step 1What you noticed
- Step 2What you did
- Step 3How they responded
- Step 4Pick the example from the core work, for instance when you had to answer patient call signals, signal lights, bells, or intercom systems to…
Q08Tell me about a time you realised you had misunderstood what someone needed. What did you do?Active Listening
Whether you listen to understand, check your understanding, and recover when you get it wrong. Active Listening is rated 3.6 of 5 for this job, +0.0 against the average occupation (O*NET).
- Step 1The moment you noticed the gap
- Step 2How you checked what they actually meant
- Step 3What you changed
- Step 4Pick the example from the core work, for instance when you had to feed patients or assist patients to eat or drink
Q09Describe a time you had to coordinate your work with several people or teams.Coordination
Planning, communication and follow-through across people. Coordination is rated 3.1 of 5 for this job, -0.0 against the average occupation (O*NET).
- Step 1Who was involved
- Step 2What had to line up
- Step 3How you kept it on track
- Step 4Pick the example from the core work, for instance when you had to measure and record food and liquid intake or urinary and fecal output…
Q10How do you keep track of your own work quality on a busy day?Monitoring
Self-checking habits that catch errors before others do. Monitoring is rated 3.2 of 5 for this job, -0.1 against the average occupation (O*NET).
- Step 1Your routine checks
- Step 2One error you caught early
- Step 3How you fixed the cause
- Step 4Pick the example from the core work, for instance when you had to provide physical support to assist patients to perform daily living activities…
Q11Which of these have you used: Epic Systems, MEDITECH software, Apache Spark? Tell me about a recent piece of work with one of them.Tools
Real, recent use of the tools CNAs depend on, not a list of names.
- How would you get up to speed on Microsoft Word if you haven't used it?
- Step 1Name the tool and the task, e.g. Epic Systems for turn or reposition bedridden patients
- Step 2What you did with it
- Step 3A problem you solved with it
- Step 4What the output was used for
Q12Why do you want to work as a CNA?Motivation
Whether you understand what the job really involves, and whether that is what you want.
- Step 1Name the part of the work you like: e.g. turn or reposition bedridden patients
- Step 2Evidence you have done it or something close
- Step 3Why this employer
- Step 4Where you want to grow
No questions of this type.
Data Duty, skill, tool and conditions questions are built from O*NET data for this occupation. Advice Answer approaches are our coaching advice.
Two structures that work
End the interview well
Advice
- What does a strong first 90 days look like for this CNA role?
- Which part of the work takes the most time in a typical week?
- How is performance measured here?
- What tools and systems does the team use?
Common questions
What are common CNA interview questions?
How should I answer behavioral questions?
How this page is built
Questions are generated from O*NET 31.0 data for the occupation: its core tasks, the skills with the highest importance ratings, the tools reported, and work-context ratings. The interviewer intent and answer approach are TryHired coaching advice.
- What a specific employer will ask.
- Technical tests or licensing exams for the role.
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. TryHired selected, ranked and combined the data; O*NET is not responsible for these pages.
More for CNAs
What the job is, skills, tools, pay and related roles.
Open →SalaryCNA salaryPay by percentile, state and metro, with a negotiation script.
Open →How to becomeCNA how to becomeEducation, training and the skills to build first.
Open →ResumeCNA resumeKeywords, bullet formulas and the skills to prove.
Open →Free toolCheck your resumeParsed text, evidence per bullet, fixes first.
Open →